Ramada Plaza Rochester Airport Hotel, Rochester - Reviews, Room Options & Prices 2025

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About the Hotel

911 Brooks Ave, Rochester, New York, United States of America, 14624

Ramada Plaza Rochester Airport, a 3-star hotel near Genesee Valley Park, features an 8000-square-foot conference space, ballroom, and wedding facilities with a fireplace lobby.

Comfort-Focused Accommodations

Rooms at Ramada offer pillowtop beds, air conditioning, and flat-screen TVs with satellite programming. Private bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Multiple Dining Options

Divino Italian American Restaurant serves casual American cuisine, while Roc Bar & Grill provides billiards and flat-screen TVs. A complimentary continental breakfast is available daily from 7:00 AM.

Pool and Fitness

The Ramada Plaza Rochester Airport maintains an indoor swimming pool, fitness center, and business center with express check-out services. Additional amenities include spa treatments and laundry facilities.

Airport Access Location

Located 3 miles from Greater Rochester International Airport with complimentary shuttle service. The property is 2 miles from the University of Rochester and 6 miles from Rochester Riverside Convention Center.

“The location is conveniently situated near local attractions and dining options.”view full review

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“Comfortable stay that met my expectations without any issues.” view full review

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Public parking is possible at a location nearby for free.

Wireless internet is available in the entire hotel for free.

Other information

A full breakfast is served and charges are applicable.

All children: 0 - 16 years

Existing beds: FREE

Extra bed: FREE

Children above
16 years or adults:

Extra bed: FREE

Maximum capacity of extra beds in a room is 1.

Pets are allowed on request.

Year renovated:2010

Number of rooms:8

Former name

Lexington Hotel Rochester Airport/Holiday Inn Rochester-Airport

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Suite

Max:

3 persons

1 m²

Air conditioning

room details

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King Room

Max:

3 persons

1 m²

Bed options:

1 King Size Bed

Air conditioning

room details

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Deluxe Queen Room

Max:

5 persons

1 m²

Bed options:

2 King Size Beds

Air conditioning

room details

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Getting around

A guide to all available transportation options

City Center

Rochester 3.3 mi

Airports

Greater Rochester International (ROC) 1.4 mi

Buffalo Niagara International (BUF) 64.0 mi

Train

Rochester, NY Station 3.5 mi

Rochester Amtrak 3.5 mi

Bus

Bus stop700 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Parking

Parking lot

Baggage storage

24-hour services

General

Free Wi-Fi
Parking
Pets allowed
Rooms/ Facilities for disabled
Elevator

Sports & Fitness

Exercise gym

Dining

Restaurant
Bar/ Lounge area

Spa & Leisure

Swimming pool

Room features

Air conditioning
In-room safe
Dressing area
Tea and coffee facilities

Media

Flat-screen TV
Telephone
AM/FM alarm clock

Location

911 Brooks Ave, Rochester, New York, United States of America, 14624

Map view

911 Brooks Ave, Rochester, New York, United States of America, 14624

City landmarks

Museums

The Strong National Museum of Play

3.3 mi

Cemetery

Mount Hope Cemetery

1.9 mi

Fauver Stadium

1.5 mi

Parks

Genesee Valley Park

1.3 mi

1200 Brooks Ave Main Terminal

Public Airfield Viewing Area

4900 ft

Ebenezer Baptist Church

5000 ft

Museums

Susan B Anthony House

2.3 mi

Petra Christian Fellowship

1.1 mi

Bridges

Bridge @ Genesee Valley Park

1.1 mi

New England College-The Bible

1.2 mi

St. Helen's Church

1.2 mi

Church

OneWay

1.3 mi

Parks

Bausch and Lomb Riverside Park

1.3 mi

Church

Interfaith Chapel

1.3 mi

Martin Brewer Anderson Statue

1.4 mi

Commerce Statue

1.4 mi

Parks

Highland Park

2.5 mi

George Eastman Statue

1.4 mi

Meridian Marker

1.4 mi

University of Rochester River Campus

1.6 mi

Think and Be Free

1.5 mi

Hajim Statue

1.5 mi

The Four Muses

1.5 mi

University

University of Rochester Mid Campus

1.6 mi

Aenon Missionary Baptist Church

1.6 mi

Church

Aenon Baptist Church

1.6 mi

ADream of Two Snakes

1.7 mi

University of Rochester South Campus

1.7 mi

Kingdom Hall of Jehovah's Witnesses

1.7 mi

Foursquare Gospel Church

1.8 mi

Nearby

1200 Brooks Ave Main Terminal

Public Airfield Viewing Area

2000 ft

Restaurants

Dunkin Donuts

4900 ft

1200 Brooks Ave Main Terminal

Reviews and Ratings

Feedback from previous guests about their experience.

78%

enjoyed the hotel and would happily stay again

7.8/10

Very good

Rooms

5.0

Location

5.0

Service

5.0

Dining

5.0

Adrian

United States of America, February 2025

6.0/10

My experience at Ramada Plaza Rochester Airport was quite disappointing, akin to navigating through chaos. While I appreciated the inexpensive rates and the friendly demeanor of some staff, the overall management and execution left much to be desired. Issues with check-in, room misallocations, and cleanliness overshadowed the few positive aspects. Ultimately, I found myself feeling dissatisfied with my stay.

Rooms

5.0

I was given a room that was already occupied and had to endure an hour of check-in chaos. The cleanliness was questionable, with some towels missing for my family of five.

Service

5.0

While some staff were kind, overall interactions were marred by rudeness and dismissive attitudes from the owner. When I sought support, I faced blame and a lack of effective resolution for my concerns.

Location

5.0

The location was convenient for accessing the airport, which was a slight relief amidst the disarray of my stay. However, it hardly compensated for the other issues I encountered.

Dining

5.0

Dining options were disappointing, with the bar struggling to offer basic beverages and service quality being far from satisfactory. Breakfast consisted of stale items that didn’t appeal at all.

Facilities

5.0

Various facilities showed clear signs of neglect, including broken ice machines and poorly maintained bar areas. The overall atmosphere lacked structure and professionalism during my visit.

Eddie

United States of America, February 2025

7.0/10

I had a really rough stay at this hotel. While it was conveniently close to the airport, the issues I faced, like poor service and cleanliness, outweighed those advantages. I felt very uncomfortable, especially with how the owner handled my concerns. Honestly, it's hard for me to recommend it based on my experience.

Rooms

5.0

My initial room was already occupied, and the second one had missing towels and no toiletries, which really disappointed me.

Service

5.0

The owner was incredibly rude when I tried to address my concerns. I felt like my worries were totally dismissed, which made matters worse.

Location

5.0

The location is solid, just a hop from the airport, which is great if you're in a pinch.

Dining

5.0

Breakfast was a letdown with stale pastries and limited options; not what I'd hope for in a hotel stay.

Facilities

5.0

Some facilities like the pool seemed decent, but overall the cleanliness and maintenance were lacking.

Walter

United States of America, February 2025

6.6/10

My stay at the Ramada Plaza Rochester Airport was less than enjoyable. The location was convenient for reaching the airport, but the room was outdated and cleanliness was a serious concern. On a positive note, some staff members were friendly and willing to help, but overall, the hotel left a lot to be desired.

Rooms

5.0

The room was in terrible condition with outdated furniture, and there wasn’t enough towels. I even found a dead insect in there. It felt like nobody had cared for this space in years.

Service

5.0

While some staff were friendly, overall service was chaotic. I had issues with my reservation, and the front desk seemed overwhelmed. Plus, when I reported a broken toilet, no one was available to help. That really added to my frustration.

Location

5.0

The hotel was conveniently located near the airport, which was really the only plus for me. It would have been a great place if only it was taken care of better.

Dining

5.0

Breakfast was almost a joke. There were just stale pastries and coffee that didn’t seem fresh. I couldn't believe they didn’t prepare properly for the number of guests they had.

Facilities

5.0

The facilities were distressingly lacking. The pool was condemned, and they didn’t have basic amenities like clean dishes available for use. It felt like the hotel had been neglected all around.

Jonathan

United States of America, February 2025

6.6/10

I had a troubling stay at the Ramada Plaza Rochester Airport. While the staff was friendly and the airport shuttle service was convenient, I faced several significant issues. Check-in took an excessively long time, and my room's condition left much to be desired. Overall, it wasn't worthwhile despite its low rates.

Rooms

5.0

My room was not clean, with signs of previous occupants still present. I encountered a lack of basic amenities like towels and toiletries, which made my stay uncomfortable.

Service

5.0

Though some staff members were accommodating, my experience was marred by a rude interaction with the owner, who refused to address my concerns effectively.

Location

5.0

The hotel's proximity to the airport was one of its few positives, making it a convenient choice for catching early flights.

Dining

5.0

The dining experience was disappointing, with limited options and poor service. I ended up not eating due to the disorganization and lack of quality.

Facilities

5.0

The facilities were outdated and poorly maintained, impacting the overall appeal and safety of my stay.

Marie

United States of America, December 2024

7.2/10

My experience at Ramada Plaza Rochester Airport was disappointing, especially given the issues we faced with check-in and room conditions. While it was conveniently located near the airport, the lack of cleanliness and functioning amenities really overshadowed the positives. Some friendly staff attempted to help, but the overall service left much to be desired.

Rooms

5.0

The rooms were in poor condition with various issues like broken items, unclean beds, and missing towels. It was quite disheartening to find mice feces in one room and other rooms not even being cleaned.

Service

5.0

The service was frustrating; check-in took forever due to inexperienced staff. While a few employees were friendly, the overall service quality and organization were severely lacking.

Location

5.0

The hotel's location is a plus, being close to the airport for easy access. However, it lacks adequate security and overall maintenance.

Dining

5.0

Dining options were extremely limited and poorly managed. The bar service was chaotic, with running out of popular items and subpar quality.

Facilities

5.0

Facilities appeared to be in disrepair, like doors not locking and cleanliness issues throughout. A very disappointing aspect overall.